Does Web 2.0 save time, or eat up even more of it?
Yesterday, the Wall Street Journal published an interesting article on Web 2.0: Why Email No Longer Rules… And what that means for the way we communicate . After nicely outlining different implications of the new communication tools, it ends with a critical remark regarding the potentially time consuming aspect of Web 2.0: "We get lured into wasting time, telling our bosses we are looking into something, instead of just doing it, for example. And we will no doubt waste time communicating stuff that isn't meaningful, maybe at the expense of more meaningful communication." I've been asked this question many times before, and I realize that it is an particularly important issue for senior management witin organisations. However, I think the question approaches the topic from the right angle. I would rather look at this from a perspective of an empowered workforce. Unlike in past times, where we had one job for a lifetime and a clearly defined top-down hirarchy would dete...