In June this year I attended the International Conference on Knowledge Management (ICKM) 2022 which conveniently took place in Potsdam, right around the corner of my current home base Berlin. One of the highlights was the key note speech of David Snowden . David is of course always a treat to listen to, but in his speech intro, he once again summarized so succinctly some of the key aspects of what KM is all about, that I wanted to re-state them for myself. So here are his gold nuggets: 1. Knowledge can only be volunteered, it cannot be conscripted The sharing of knowledge is inherently a human behavior. Yet it only happens when we are intrinsically invested in the positive impact that the sharing of our knowledge has on the receiving end (because we want to help, because we get nice feedback, because we want to build relationship, because it might help ourselves in the future, etc.). If we are told by someone else that we must share a particular knowledge, there is automatically a...
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