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Ten PowerPoint Slides on Knowledge Management that Have Influenced Me (Part 1)

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Do you hate PowerPoint presentations? Well, you probably have endured a lot of gruesome slides throughout the course of your professional life. But despite the usual wisdom that PowerPoint slides for presentations should be avoided whenever possible, I actually think that some well-crafted slides presented in the right context can be a very good thing. In fact, there are a number of slides that had a very positive impact on me in my knowledge management career. I treasure them because they manage to bring complex concepts to the point and often communicate an entire lesson’s worth of insight just with one diagram, graph or image. Here’s a list of ten powerful slides on knowledge management that have influenced me, which I am posting in two parts ( for Part 2 click here ). See for yourself whether you can get some inspiration from them. 1. From KM incompetence to competence © by Chris Collison and Geoff Parcell This graphic is taken from Chris Collison’s and Geoff Par...
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Seven guiding principles for knowledge management in your organization

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As my organization is currently in the process of formulating a new Knowledge Management Strategy (replacing its past Knowledge Strategy 2009-2011 ), I recently found myself discussing a lot with colleagues within and outside the organization on what should be key principles or guiding points for knowledge management. I was particularly inspired by colleagues from IFAD which is currently also writing a KM framework, and I found lot of elements that seem to be quite universal across organizations. It seems that regardless of the strategic direction a specific organization might take, and regardless of how KM might relate to their organizational goals, there are a number of principles that ring true to KM practitioners all around. I am listing them here, looking forward to hear whether others can relate: Most of an organization's knowledge is tacit, stored in the minds of its employees and consultants. Only a part of this tacit knowledge can be documented and made available in in...
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Using ChatGPT to Counter Bias, Prejudice, and Discrimination

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Bias is a problem in the use of AI. What most people don't know, however, is that you can use ChatGPT specifically to expose bias in AI outputs (as well as in our human-written texts). In this article, I'll show you how! All people have biases. AI is trained on human-generated texts from the web. This means AI also inherits the biases of an internet dominated by content from Western, white, and English-speaking people. Just as we have to deal with the unquestioned assumptions and prejudices of our fellow humans (and ourselves!), we must also do so with AI. Even more so, because AI, by default (i.e., without specifically asking for possible biases), actually amplifies existing biases in the training data .  So, what can we as users do? We need to question every text, and every assumption, no matter who wrote it or who made it. And this is where AI can help us again. Because just as it amplifies existing advantages in training data without special instructions, AI can also be cal...
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